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User data

How to edit, download or erase user data. All user data and the history of their conversation are stored on the Inbox page.

To perform actions, navigate to the Inbox page via the main menu.

  1. Click on the user in the left panel.
  2. In the bottom right corner of user details, click on the context menu icon (three dots). Select option Edit info.
  3. Perform any of the actions in the dropdown menu:

Dropdown menu. user detail, Inbox

To see assigned variables, scroll in the left menu to the Variables section.

User assigned variables, user detail, Inbox